Work With Us

Act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions

Respect the privacy of people with disability

Provide supports and services in a safe and competent manner with care and skill

Act with integrity, honesty, and transparency

Promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability

Take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability

Take all reasonable steps to prevent and respond to sexual misconduct.

Act with integrity,

Act honestly always.

Be transparent when making decisions or giving advice.

Ensure all actions can withstand scrutiny.

Respect and courtesy

respect the individual’s rights to freedom of expression, self-determination, and decision-making in accordance with laws and conventions.

Act fairly and equitably.

Respect others, their values and their rights.

Respect privacy and confidentiality.

Create a safe work environment that is free of abuse, violence, discrimination, harassment or victimisation.

promptly take steps to raise and act on concerns about matters that may impact the quality and safety supports and services provided to our participants.

take all reasonable steps to prevent and respond to all forms of violence against and exploiting neglect and abuse of. people with disability

take all reasonable steps to prevent and respond to sexual misconduct.

When dealing with one another, management, participants and service users, external stakeholders and other agency representatives, staff members will be respectful, honest and courteous.

Staff members will give accurate information and prompt attention and observe fairness and equity in their dealings with others.

Always treat service users with respect, and be mindful of their rights to privacy and confidentiality

Always show respect for people’s cultural or religious sensitivities or requirements, and ensure the responsiveness of the service to their needs and circumstances

Uphold the rights of people with disability, including their rights as consumers

Facilitate informed decision by participants in a person-centred approach which supports and reflects their preferences and expectations

Ensure that service users are provided with, and understand, all information relevant to their situation, options available to them and conditions of use for the service

Ensure they have access to independent advocacy or support if they require in making any decisions

Be aware of personal boundaries and never enter a sexual relationship with a service user

Treat all people in a manner that demonstrates respect and ensures their environment is safe, taking all reasonable steps to prevent any activities that will impact on the quality and safety of the services provided.

Report to supervisor any potential or real risks of harm to the person with a disability.

Not accept money or other gifts

Attend work in the times agreed, notify delegate officer of their absences, report and account for all leave taken, record attendance and obtain approval before changing their work times

Comply with the requirements of their duty statements and agreed work plans, paying appropriate attention to quality and detail in their work

Provide accurate and honest information to delegated officer about work completed and challenges experienced in completing work

Follow instructions that are reasonable and lawful and within their capability and training

Report any suspected corrupt or fraudulent practices of others. Any staff member making a report will be protected from reprisal

Observe the requirements for conditions of employment and safety as described in our Workplace Health and Safety Policy

Perform their duties unaffected by alcohol or the use of drugs other than those prescribed for them by a medical practitioner

Maintain a harmonious, co-operative and productive workplace, respectful of diversity 

Ensure they do not use their position to exert inappropriate influence over others

Accountability:

Work within the goals and objectives of the organisation

Follow the rules, policies and procedures of the organisation

Act within the law

Undertake all duties in a diligent manner

Not act in a way that brings them or the organisation into disrepute

Personal behaviours:

Work cooperatively as a member of the team

Support colleagues and treat everyone with respect and courtesy

Discuss ethical concerns with colleagues and managers

Project a positive image of the organisation

Not be absent from duties without an appropriate reason

Maintain confidentiality

Sexual or suggestive remarks or gestures

Displaying or circulating sexually suggestive, offensive or degrading/insulting material (e.g. on walls, computer screen savers, email)

Making fun of someone, spreading rumours, and unwelcome practical jokes

Obscene or unsolicited telephone calls, letters, faxes or email messages

Invasion of personal space, unnecessary physical contact

Continually ignoring or dismissing someone’s contribution

Pushing, shoving or jostling or assault

Threats, insults, name calling, inappropriate language

Creating a hostile feeling or environment, even when there are no direct attacks being made on a person

Workplace behaviour that is contrary to our codes of ethics or conduct, and other workplace policies

Workplace behaviour that violates any law, or is corrupt conduct or misconduct

Mismanagement of resources or fraudulent behaviour

Behaviour that creates a danger to public health or safety or the environment

Work together towards agreed work objectives and goals and communicate regularly with one another about progress.

Work together to look for ways to improve work methods and to solve workplace and service related problems

Give support and guidance to each other, ensure appropriate training and development and recognise each other’s results and achievements